Meet and Assist

Contact: +55 11 93420-4493 (WhatsApp)
Email: ALLWAYS Customer Service (São Paulo)

Travelers are at the centre of what we do. 
ALLWAYS is Plaza Premium Group's Meet & Assist service.  

Business or leisure travel? Individuals, with family or friends? Romantic or adventure? 

Our history includes more than 20 years of experience in the airport industry, complete and ready to use, in more than 180 units in 25 countries and 49 airports. More than numbers, these are references that make us proud and allow us to say that, here, we ensure that you and your loved ones receive excellent service and care. 

ALLWAYS, Plaza Premium Group's Meet & Assist service, is an integral and mandatory component of an end-to-end passenger experience. With it, we're by your side to create an end-to-end airport experience that's safe, efficient and seamless.  

From luggage to transport to the airport with luxury cars, to stays in lounges, our Meet & Assit ALLWAYS service is a premium service, tailored and personalized for each passenger, whether on arrival, departure or in transit. 

With Meet & Assist, we have started to offer more convenience to our passengers (of any age and on any trip), who get a personal agent, both on arrival and departure from any national or international destination. 

For these customers, the following should be considered: 

= Time and efficiency, very necessary conditions for those who live on the move 
= Privacy with high personalization, discretion and attention to detail 
= Convenience and genuine need for assistance 
= Differentiation and desire to be served on special occasions 

As a result, this service, which we already offer worldwide, is now available in Brazil and is perfect for those traveling alone and not speaking the language fluently or in a hurry; for unaccompanied minors; for seniors; for those who are not comfortable alone at international airports; for business men who prioritize efficiency; for those who love exclusivity and luxury; for everyone who needs some kind of support in complex connections or simply for those who want peace of mind and security. 

We have no doubts that the future is more collaborative, integrative and welcoming, observing, in equal measure, collective and individual needs. And we are proud to be part of a future that is ever more present! 

Without a doubt, we can say that we guarantee the best at all times of your trip and at all points of the airport, whether on arrival, during your transit or on departure. 

que você e seus entes queridos tenham um excelente atendimento e cuidado.